Terms & Conditions

Welcome to Msykaa! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from Msykaa, you agree to comply with these terms. Please read them carefully.

1. General Information

  • Msykaa is a ladies' shoe brand offering high-quality footwear through our online store and retail outlets.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information & Availability

  • We strive to display accurate product descriptions, colors, and images, but slight variations may occur.

  • Availability of products is subject to change, and we may discontinue or modify products at our discretion.

  • Prices are subject to change without notice.

3. Orders & Payments

  • By placing an order, you confirm that all details provided are accurate and complete.

  • Msykaa reserves the right to cancel or refuse any order for reasons such as payment issues or suspected fraudulent activity.

4.  Cancellation policy

  • Customers can initiate a cancellation request within 24 hours of placing their order, provided that the order has not been shipped. After this timeframe, cancellation requests may not be accommodated. Cancellation requests are subject to approval and will not be possible for orders already processed or shipped. If the time window for cancellation has elapsed, the customer will not be allowed to cancel their order, and all associated costs will have to be borne by the customer.

5.    Refund Process

  • If a cancellation is approved, refunds will be issued in the form of store credit of the same value. This store credit is valid for the online store only and must be used within 1 month from the date of issuance. The expected timeframe for processing refunds is 7-14 business days from the date of cancellation approval.

6. Intellectual Property

  • All content on this website, including logos, images, and text, is the property of Msykaa and protected by copyright laws.

  • Unauthorized use, reproduction, or distribution of our materials is prohibited.

7. User Conduct

  • You agree not to use our website for any unlawful or prohibited purposes.

  • Any fraudulent, abusive, or harmful activity may result in termination of access.

8. Limitation of Liability

  • Msykaa is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.

  • We do not guarantee that our website will be error-free or uninterrupted.

9. Privacy Policy

  • Your personal information is handled as per our Privacy Policy. By using our services, you consent to data collection and use as outlined.

10. Governing Law & Disputes

  • Any disputes arising from these terms shall be resolved through negotiation or legal proceedings in the appropriate jurisdiction.