Privacy Policy

PRIVACY POLICY

1. Introduction

a. This Privacy Policy outlines how we collect, process, and protect your personal data when you visit our website. It will help you understand what information we gather, how we use it, and what we do with it.

b. By accessing our website and/or making a purchase, you consent to the collection and processing of your Personal Data in line with the practices described in this Privacy Policy.

2. Personal Data That We Collect

a. Personal Data refers to any information that can identify an individual. This does not include data that has been anonymized, such as your IP address, where the identity has been removed.

b. The types of information you may provide us through our website include:

● Contact Data: This includes your first and last name, email address, billing address, shipping address, and phone number.

● Profile Data: This includes the username and password you create when setting up an online account with us.

● Communications: Any interactions or exchanges with us, including messages through the website, email, or social media platforms like Facebook, Instagram, and WhatsApp, as well as any feedback or inquiries you send us.

● Transactional Data: Information related to your orders, such as order numbers, transaction history, and details required to process and complete your purchases on our website.

 

 

 

3. How We Use Your Personal Data

We use your Personal Data for the following purposes:

● Provide Services/Products: To fulfill and deliver the products or services you order from our website.

● Respond to Inquiries: To address any questions or requests you may have.

● Improve Operations: To enhance our services, website functionality, and overall customer experience.

● Prevent and Manage Risk: To identify and manage fraud, illegal activities, or any other risks to our business.

● Legal Compliance: To meet our financial regulatory requirements and other legal obligations.

● Marketing and Communication: To send you targeted advertisements, newsletters, and updates about our products and services.

● Enhance Website Experience: To improve the content, design, and user experience of our website.

● Resolve Disputes: To address and resolve any disputes or issues that may arise.

 

4. Who Do We Share Your Personal Data With?

To provide you with our services, we may share your Personal Data with trusted third parties. These include financial institutions, payment processors, and verification services, as well as any third parties you’ve authorized to receive your data, such as courier service providers.

We also share Personal Data with third-party business partners when necessary to deliver our products and services. For example, we may disclose your data to banks or payment providers (like credit card networks) for payment processing purposes.

 

5. How We Protect Your Personal Data

We take reasonable steps to ensure that your Personal Data is secure and protected. We implement physical and virtual access controls, security protocols, and internal policies to safeguard your data in compliance with industry standards. Our organizational, technical, and administrative measures are designed to prevent unauthorized access, loss, misuse, alteration, or destruction of your information.

In case of a suspected data breach, we have procedures in place to handle it. If required by law, we will notify you and any relevant regulatory authorities about the breach.

 

6. How Long Do We Store Your Information?

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. This includes legal, regulatory, and accounting requirements, as well as to handle any legal claims that may arise.

Your data will be kept for as long as your account remains active, or as needed to continue providing our services, comply with legal obligations, or verify your information with financial institutions.